SHIPPING & RETURNS

SHIPPING POLICY

Once your item is shipped, you will be provided with a tracking number via email. D Style Cut is no longer responsible for a package after it is shipped and the tracking number has been provided.

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All international customers are responsible for paying any custom fees associated with your purchase. 

​​RETURN & EXCHANGE POLICY​

Custom items are non-refundable.

Due to the nature of our items, there is no refund or exchange.

Please contact us at client@mademoiselled.com if you have any problems with your order.   

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For special requests, orders can be canceled when we are in the design process (cancellation fee will be applied). Once production is in progress, orders cannot be changed or canceled.

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Items that arrive damaged:
If an item arrives damaged, please contact us at client@mademoiselled.com with a picture of the item and its packaging within 48 hours of receiving. Once this information is received, we will create and send a replacement as soon as we can. Damaged items are not eligible for a refund, only replacement.